Tired of losing time, money and reputation when people leave your business? Does your business (or a function within your business) rely on the know-how of one person? EO Cleveland’s Sue Grabowski, a certified EO Global Speaker, will share how the true introduction of process – particularly in service-based businesses and service-based functions within businesses – can change your experience and open new doors for growth. You’ll learn how to spot some of the symptoms of lack of process and discover the first steps to remedy the situation.

Open to EO, EOA, SAPs, Key Executives (KE)